About

FAQ

• Where is the store based?

  Hamburg, Germany

• Do you accept orders placed outside of the US?

  We sure do!
  Due to the current situation shipping takes longer. I am located in GERMANY, which means that I am currently unable to send packages (LARGE prints) to the US. Despite current events it's possible to send the SMALL prints!

• How long will it take to receive my order?

  My location: Germany

  Shipping within Germany: 2 to 4 days

  Shipping within Europe: about 7 days, due to current situation up to 2 weeks

  Shipping to the US: 2 to 3 weeks, currently even longer :( Very sorry. No shipping of packaged to the US at the moment (LARGE prints)

  After receiving your order I package and process asap, it may take a few days :) Thank you!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.